24/7 monitoring, alerting, and response for your network and systems
Comprehensive network and system monitoring to keep your IT environment running smoothly.
Continuous monitoring of network devices, servers, and critical services to detect issues before they impact your business.
Zabbix, PRTG, Nagios. SNMP/WMI-based monitoring with real-time dashboards.
Firewalls, switches, servers with SNMP/WMI enabled. Optional monitoring gateway.
Certified engineers (MCP, CCNA) validate alerts and initiate response.
Immediate notifications and escalation procedures to ensure rapid response to critical events.
Email, SMS (Twilio), Teams/Slack integrations. Smart thresholds to reduce noise.
Mobile devices for on-call engineers. Redundant comms channels.
L1/L2/L3 escalation path. First response in under 15 minutes for critical alerts.
Monthly reports and trend analysis to help you plan for future growth and avoid performance bottlenecks.
Power BI, Zabbix reporting, PRTG history. Custom dashboards and forecasts.
Storage for logs and metrics (local or cloud). Retention: 12+ months.
Engineers analyze trends and recommend upgrades before limits are reached.
Centralized log collection and analysis for troubleshooting, compliance, and security auditing.
ELK Stack, Graylog, Wazuh. Syslog and agent-based log aggregation.
Lightweight SIEM server (2vCPU, 8GB RAM, 100GB SSD) or cloud-based.
Analysts review logs for anomalies, compliance, and security threats.
Full lifecycle tracking of incidents from detection to resolution, with detailed documentation and reporting.
Zammad, Jira Service Desk. Ticketing with SLA tracking and audit trail.
Secure database with daily backups. Cloud or on-premise.
ITIL-based process: Detection → Escalation → Resolution → Feedback.
Ejecuta chequeos en tiempo real desde el backend de RomanoTI.
Sólo se envía como encabezado x-api-key; no se guarda en el servidor.
Schedule a free consultation to discuss your NOC needs.